Renewal Account Executive, Small Business-OR - Insurance Sales ...

This position is responsible for the sale of renewals for groups of 2-50 eligible subscribers. The position is responsible for retaining all small business customers through exceptional service and through development of strong relationships with customers, general agents and brokers.

? At least 51% of the time must be spent on taking full responsibility on the sale of 2-50 renewals for which he/she is assigned, including negotiating with Underwriting, positioning the renewal with the broker, and closing the sale.

? Renews existing business (2-50 life segment) and sells new business to existing accounts (NBEA)

? Supports sales efforts targeted at potential new and renewal accounts; collaborate with Account Executive/Broker Account Executive to determine appropriate product(s) to position to brokers/customers

? Conducts end to end customer experience which will include an organized series of proactive touch points direct to client/group.

? Use designated systems to track and report activity (i.e. Atlas, Rosetta, Solaris, etc).

? Leads, directs and conducts enrollment/benefit meetings and health fairs for assigned business.

? Trains and consults with brokers and employers on enrollment, benefits and electronic service processes

? Influences, demonstrates and trains employer groups about UnitedHealthcare's online electronic services, tools, and technologies

? Coaches and supports Account Consultants in managing: 1) Timeliness and quality of support provided to AEs, management, customers, and brokers 2) number and quality of customer/broker training sessions delivered on eServices and business impact resulting from that training.

? Promotes and supports the SB service model

? Participates in special projects as requested by management

? Oversees analysis and identification of root causes of complex service issues for brokers and customers. Directs dedicated functional experts (billing, customer service, claims, etc.) on corrective action steps to ensure end to end resolution of the issue.

? College degree or equivalent work experience in the managed health care industry

? Minimum 3-5 years industry experience (preferably in benefit enrollment with account management or new business sales strongly preferred in a managed health care industry)

? Demonstrated relationship management skills

? Superior customer service skills including a sense of urgency and ownership for resolving client issues

? Strong problem solving and organizational skill

? Requires underwriting, financial and analytical skills.

? Excellent communication (written and verbal) and listening skills

? Excellent group presentation and training skills

? Demonstrated knowledge of benefits

? State Life and Health Insurance License required

? Maintains a valid driver?s license

Travel as required

UnitedHealthcare Employer & Individual is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

When you work with UnitedHealthcare Employer & Individual, what you do matters. It's that simple...and it's that challenging.

In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.

Regardless of your role at UnitedHealthcare Employer & Individual, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Requisition #: 394270

Source: http://jobs.insurancesalesweb.com/c/job.cfm?site_id=1636&jb=11253654

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